"Please read carefully the following informations; it will help you clarify all your queries and questions about our services and the treks to Machu Picchu"
WELCOME TO CUSCO
You will be welcomed on your arrival at Cuzco airport; please ensure that you communicate your full flight arrival details at least 14 days prior to trip start. Look out for our representative holding an orange board of SAM Travel Peru at the arrival terminal.
WHY THIS TOUR TO MACHU PICCHU IS BETTER WITH SAM TRAVEL THAN WITH OTHERS?
“Because we are specialized in small groups up to 8 people”
Because SAM Travel Peru is a responsible and sustainable tour operator based in Cusco
Because you will get a 2hour guided private tour of Machu Picchu and then plenty of time for exploring further the citadel, eventually climbing the Wayna Picchu or going up to the Sun Gate.
It will take place the night before the trekking departure at 6pm at our office which is located in Calle Santa Teresa Nº383 ; 303 (third floor).
EMERGENCY PHONE NUMBER: 992126224
ABOUT OUR LICENSE:
SAM Travel Peru is an oficial licensed Travel Agency & Direct Local tour operator based in Cusco, it can be founded on the oficial government´s website: www.machupicchu.gob.pe
Our office is located only a bloc away from the main plaza which is open from 9am to 8pm.
Small Groups from 2 - 8 people (could be 2, 4, 5...), a small group will make your experience different with a personalized attention from the whole team, where you can also enjoy the route according to its rate hike.
NOTE: Big group can be organized by request.
"Any day that is best for you as long as we have a minimum of 2 trekkers.."
ALL DEPARTURES ARE 100% GUARANTED - If you are booked, you are going!
HOW DO I BOOK MY TOUR MACHU PICCHU?
Please fill in the form from our “BOOK NOW” menu on our homepage. Then make a deposit of $200 per person which you can do via PayPal to firstname.lastname@example.org
. Pay Pal does charge a small fee of 5.5% which has to be paid by the client. This comes to a total of $211 per person including PayPal fees. As soon as we receive both we will book your Machu Picchu entrance tickets + train tickets and email you with a confirmation and your final invoice which can be paid when you arrive in Cusco.
MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?
Unfortunately the answer is “Not”. Once the tickets have been bought the government does not allow any changes, so we can’t change any departure dates after the ticket has been bought. Tickets are also not transferable and not refundable.
*** If you cancel your Lares Trek, the deposit is not refundable at all!
MAY I HIKE UP TO HUAYNA PICCHU MOUNTAIN?
Of course!!! In our 2 day Machu Picchu tour, you have the possibilities of enjoying the Sun Rise at Machu Picchu and hike up to Mount Huayna Picchu after the guided tour. More information:
WHICH HOTEL IS INCLUDED AT AGUAS CALIENTES?
We include the Hostal Machu Picchu, Muyurina or Andean Terra Hotel. They all include the following things: private room, private bathroom, hot shower, buffet breakfast, storage, wifi, phone..... If you are looking for something luxury, you may UPGRADE your hotel to La Cabaña 3***, El Mapi Inn 3***, or Inka Tarra Hotel
AT WHAT TIME THE TRAIN LEAVES ON THE WAY BACK TO CUSCO?
It will depends on the train availability BUT the idea is to allow as much time as possible in Machu Picchu and enjoy the amazing views on the way back to Cusco from the train, we mean you will take the train at 16:22h in daylight. With this train schedule, you will have more than 9 hours for Machu Picchu and take the train during the daylighy enjoying the scenic train ride.
DO I NEED MY PASSPORT FOR MACHU PICCHU TOUR?
OF COURSE! You have to bring your original passport and it is very important that it be the same passport number you sent to us to book your Lares trek 4 days. The rangers will double check at Machu Picchu entrance and Huayna Picchu Mt entrance. The train company will also check your passport before allowing you to board the train. In case you are renewing your passport, go ahead and send us your old number to secure your permit, and we can change it when you get your new passport number…if so, please send the the new passport number as son as you get it.
WHAT IS THE WEATHER LIKE IN MACHU PICCHU?
First I may say the wather is very unpredictable and its difficult to know BUT you will have many different varieties of weather as you pass through the numerous microclimates and will depends on the location. We highly recommend to bring your warm clothes and a good rain gear on your day back pack.
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many SAM Travel Peru destinations. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
ARE YOU SUSTAINABLE?
Yes, We are a local sustainable & responsible tourism operator for that we incorporate the universal principle of tourism: protect the environment and benefit the local communities respecting their culture and religion. To this end, we have trained all our local staff that know, understand, feel and respect the place and the people.
ARE WE GOING TO BE DROPPED AT OUR HOTEL AFTER THE TOUR?
Absolutely!!! On day 1st we will pick you up from your hotel which is included in the package and on last day we will drop you at your hotel too! If you have booked your hotel in the Sacred Valley like Ollantaytambo or Urubamba, we may drop you over there too!
FOR HOW LONG IS THE WAY BACK FROM AGUAS CALIENTES TO CUSCO?
It is 2 hours by train from Aguas Calientes to Ollantaytambo and then another 2 hours from Ollantaytambo to Cusco by bus. If you upgrade to Vistadome all the way backc to Poroy (Cusco), the train is 3 1/2 hours to Poroy, then 25 by taxi to Cusco. Usually our clients are back at the hotel by 20h, if you are planning to take the bus to Puno on the same night, that is totaly posible.
WHAT ABOUT THE BALANCE?
We will appreciate if you may pay in cash at our office (US dollars or Peruvian soles), here in Cusco we have have many ATMs and BABK to withdraw money BUT you can pay by VISA and PAYPAL. We are required to charge an additional 5% since your card is international.